Seventy-eight percent of patients want better access to mHealth and telehealth tools, and need their providers and payers to offer the services

The pressure is on for providers and health payers to increase access to digital and telehealth tools as patients demand more technology use, says a recent Accenture survey.

In the survey of 1,500 adult respondents, 78 percent said they are interested in utilizing virtual health for all or most of their healthcare encounters, highlighting technology as an important tool to meet patient needs and offer better healthcare access.

“Consumers are clear: In the 21st century, 20th century healthcare is not good enough,” said Frances Dare, managing director of Accenture’s virtual health services. “Technology-enabled services will be equally important as traditional in-person services, allowing the modern patient to choose when and how they receive health and care services.” full article